Privacy Policy

Last Updated: 07-21-2026

Additional Information May Be Required

Depending on the service requested, Express Auto Registration Services LLC may require additional information, documents, signatures, or verification before completing your DMV-related transaction. If additional information is needed, our team will contact you using the contact details provided in your application.

Introduction

Express Auto Registration Services LLC respects your privacy and is committed to protecting the personal information you provide through our website, online forms, customer portal, payment checkout, document upload system, and related services.

This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website or use our DMV registration and vehicle documentation services.

By using our website or submitting information through our forms, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal and service-related information, including but not limited to:

Full name
Email address
Phone number
Mailing address
Vehicle information
Registration or title information
Driver’s license or identification details, where required
Uploaded documents related to DMV transactions
Service selection and application details
Payment and transaction information
Shipping or pickup preferences
Tracking numbers and order history
Website usage data such as browser type, device type, IP address, and pages visited

We only request information that is necessary to process your selected service, communicate with you, verify your request, complete payment, or fulfill delivery.

How We Use Your Information

We may use your information to:

Process DMV-related service requests
Review and verify submitted documents
Create and manage your customer account
Generate tracking numbers for your application
Provide customer support
Contact you about missing or additional documents
Process payments through secure third-party payment providers
Send order confirmations, payment confirmations, and shipping updates
Improve our website, services, and customer experience
Maintain internal business records
Comply with legal, regulatory, and government requirements

Sharing of Information

We do not sell your personal information.

We may share information only when necessary to provide our services, including with:

California DMV or related government agencies, where applicable
Authorized business partners or processing partners
Payment processors such as Stripe
Shipping carriers such as USPS, UPS, or FedEx
Website hosting, email, security, or technology service providers
Legal or regulatory authorities if required by law

We only share the information necessary for the purpose of completing your request or operating our services.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

Our website may use secure forms, encrypted connections, restricted access systems, and secure payment processing. However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve website performance, remember user preferences, support login sessions, measure website traffic, and improve user experience.

Cookies may also be used by third-party services such as analytics tools, payment processors, or embedded website features.

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Third-Party Services

We may use third-party services to support our website and business operations. These may include payment processors, email delivery services, hosting providers, analytics tools, security tools, and shipping carriers.

Third-party services may collect or process information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites, platforms, or service providers.

Retention of Information

We retain personal information for as long as necessary to provide services, maintain records, complete transactions, resolve disputes, comply with legal obligations, and support business operations.

Uploaded documents, payment records, application records, and communication history may be retained for business, legal, or compliance purposes unless deletion is required by applicable law.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Ask how your information is used or shared
Opt out of certain communications
Request a copy of your personal information, where applicable

California residents may have additional rights under California privacy laws. The California Attorney General describes CCPA privacy rights including rights to know, delete, correct, and opt out of certain uses of personal information.

To make a privacy request, contact us using the information listed below.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information from a child has been submitted, we may delete it from our records.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes are posted means you accept the updated policy.

Contact Information

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us:

Express Auto Registration Services LLC
Address: 961 N Azusa Ave Suite 7, Covina, CA 91722
Phone: 626-240-5801
Email: support@expressreg.com